e-Government according to the World Bank definition:

"The use by government agencies of information technologies… that have the ability to transform relations with citizens, businesses, and other arms of government. These technologies can serve a variety of different ends: better delivery of government services to citizens, improved interactions with business and industry, citizen empowerment through access to information, or more efficient government management.”

On this digital address the e-citizen shall build digital relationship with government agencies who have realized the service mandate behind the granting of e-gov funds and other public fund allocations intended to realize the service goals of electronic governance.